Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. From registration to cashing out, every step matters. Whether you are new to Space XY or an experienced player, this practical walkthrough covers verification, wagering calculations, payment methods, and troubleshooting. Let’s start with a quick overview.
Quick Checklist
- Complete full verification: upload ID, proof of address, and payment method proof.
- Check wagering requirements before requesting any bonus.
- Use the same payment method for deposit and withdrawal whenever possible.
- Set a withdrawal limit that aligns with the platform’s minimum and maximum.
- Keep screenshots of transaction IDs for reference.
- Review country-specific restrictions (e.g., Curacao license tax implications).
Registration
- Visit the official site https://spacexy.biz/ and click “Sign Up”.
- Enter your email, create a strong password (minimum 8 characters, mix of letters and numbers).
- Provide your full name, date of birth, and residential address exactly as on your ID.
- Choose your preferred currency (EUR, USD, BTC, etc.).
- Accept the Terms and Conditions (carefully read the bonus section).
- Verify your email by clicking the link sent to your inbox. If not received, check spam folder.
- Complete identity verification: upload a government-issued ID (passport or driver’s license) and a recent utility bill (last 3 months).
Wagering Calculation
Understanding wagering requirements is critical to avoid losing your bonus winnings. Suppose you claim a 100% match bonus up to €200. You deposit €100, so you receive €100 bonus funds. Total balance: €200 (real money €100 + bonus €100). If the wagering requirement is 35x the bonus amount, you must wager €100 × 35 = €3,500 before withdrawing.
Important: Game contributions vary. Slots typically count 100%, while table games may count 10% or 20%. For example, if you play blackjack with 10% contribution, a €10 bet only reduces the wagering requirement by €1. Formula: Required wagering = (Bonus amount) × (wagering multiplier) / (game contribution rate). So for bonus €100, 35x, and blackjack at 10%: €100 × 35 / 0.10 = €35,000, which is far higher.
After meeting wagering, your bonus balance converts to real money. Withdrawable amount = (total balance – initial real deposit) if any bonus remains. Always check the maximum cashout from a bonus (often capped at 10x the bonus). Example: if max cashout is 10x €100 = €1,000, any winnings above that are forfeited.
Licence & Player Protection
Space XY casino operates under a Curacao eGaming license (license number 365/JAZ). This means the platform complies with international standards for fair gaming and security. However, for players residing in the EU or Nordic countries, winnings from Curacao-licensed casinos may be subject to local income tax, unlike casinos licensed by the Malta Gaming Authority (MGA) or local regulators. We recommend consulting a tax advisor. The site uses SSL encryption (256-bit) to protect financial transactions and personal data. Two-factor authentication (2FA) is available to secure your account — enable it via settings. Responsible gambling tools (deposit limits, self-exclusion, reality checks) are accessible in the account section.
Payment Methods
The platform supports a variety of deposit and withdrawal options. Deposits are instant, while withdrawals may take 24–72 hours for processing (bank transfers up to 5 business days).
| Method | Deposit Time | Withdrawal Time | Min/Max Withdrawal |
|---|---|---|---|
| Visa/Mastercard | Instant | 1–3 business days | €20 / €5,000 |
| Skrill | Instant | 24 hours | €10 / €10,000 |
| Neteller | Instant | 24 hours | €10 / €10,000 |
| Bitcoin | 10–30 minutes | Up to 24 hours | €20 equivalent / €10,000 |
Watch our video tutorial on how to make your first deposit and withdrawal.
Common Problems & Fixes
- Withdrawal pending for days: Ensure your account is fully verified. If still pending, contact support via live chat. Processing times rarely exceed 72 hours.
- Bonus not credited: Check if you entered a valid bonus code during deposit. Some bonuses require opt-in. Contact support if missing.
- Country restricted: Space XY accepts players from most countries except those on its restricted list (e.g., US, UK, Netherlands). Check the terms.
- Lost password: Click “Forgot password” on login page, follow email instructions. If email not received, check spam or use “Resend”.
- 2FA lost access: Contact support with your recovery codes. If you lost those, you may need to re-verify identity.
- Deposit not showing: Confirm the transaction is complete on your bank/crypto wallet side. If not showing after 30 minutes, provide transaction ID to support.
Pro Tips
To maximize your experience, compare deposit and withdrawal speeds. The table below shows typical times for common methods.
| Method | Deposit Speed | Withdrawal Speed | Recommended For |
|---|---|---|---|
| Credit/Debit Card | Instant | 3–5 days | Players who prefer traditional banking |
| E-wallets (Skrill, Neteller) | Instant | 24 hours | Fastest withdrawals |
| Cryptocurrency | 10–30 min | 1–24 hours | Anonymity and speed |
| Bank Transfer | 1–3 days | 3–7 days | Large amounts (€10,000+) |
Always verify your account before making a large deposit to avoid withdrawal delays.
FAQ
How long does the first withdrawal take at Space XY?
After verification, e-wallet withdrawals are typically processed within 24 hours, cards within 1–3 business days, and bank transfers up to 5 business days.
Is there a maximum withdrawal limit?
Yes, the maximum withdrawal per transaction is €5,000 for cards and €10,000 for e-wallets and cryptocurrencies. Higher amounts may be split over multiple days.
Do I need to verify my account before withdrawing?
Yes, you must complete full KYC verification (ID, address, payment method) before your first withdrawal. Subsequent withdrawals may require re-verification if you change methods.
What currencies are accepted?
Space XY supports EUR, USD, GBP, BTC, ETH, and USDT. Exchange rates are applied at the time of transaction.
Can I cancel a pending withdrawal?
Yes, pending withdrawals can be cancelled from the account history section as long as they haven’t been processed. Once processed, no cancellation is possible.
Are there any fees for withdrawals?
No, Space XY does not charge withdrawal fees. However, your payment provider (bank or e-wallet) may impose its own fees.
What is the minimum withdrawal amount?
Minimum withdrawal is €10 for e-wallets and cryptocurrencies, and €20 for credit/debit cards and bank transfers.
Why was my withdrawal rejected?
Common reasons: pending verification, bonus wagering not fulfilled, exceeded withdrawal limits, or using a different method than deposit. Check the “Transaction History” for details.
Conclusion
Withdrawing winnings from Space XY casino is straightforward if you follow the steps: complete verification, meet wagering requirements, and choose the fastest payment method. By understanding the wagering math and processing times, you can avoid delays and enjoy your payouts. Remember to enable 2FA for extra security and always gamble responsibly.